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Fill out the form below to request a booking. Please note that this is not confirmation of your booking, only a request for one. We will contact you regarding confirmation of your booking.
Extra adults $50 per night and children $15 per night
Booking & Cancellation Policy – A non refundable 10% deposit is required to secure the booking. Deposits can be made by credit card (Visa / MasterCard) or by direct deposit into our account. A further 40% non refundable deposit is required at least 6 months prior to arrival. Both deposits must be group deposits, not individual payments.
On receipt of your deposit, a confirmation will be forwarded to you, stating Arrival/Departure dates. Please ensure that you have read and agreed to our standard terms and conditions below before confirming your booking
Balance of the rental amount can be paid on arrival by cash, credit card or Eftpos. Payment of the rental deposit constitutes the clients acceptance of these Terms and Conditions. A security bond authorization will also be required on arrival to cover Island Bay Ranch property for any damage, loss or breakages caused by the guests and breach of the following. Breach of any conditions will result is loss of your security bond and possible eviction.
Terms and Conditions of Temporary Holiday Accommodation:
Cancellation if caused by the client, money paid is not refundable unless the resort is re-let for the entire period. If a refund is made due to the property being re-let then the 10% initial deposit will be kept for administrative costs. WE recommend all guests purchase travel insurance as Island Bay is not responsible if you, for any reason, cannot honor your entire booking. Please note: individual cancellations are the group’s responsibility. The owners will make every effort to ensure the property is available as booked. However the owners reserve the right to make alterations to bookings due to unforeseen circumstances.
Number of Guests must not exceed the number stated on the Confirmation Notice or subsequently agreed in writing or email. Fees will apply for excess guests not agreed with the owners in advance.
Caterers –The use of external caterers is permitted on approval by the Manager in writing. Please be aware of this before making any commitments. External caterers need to bring everything required to cater for your event. All external catering companies are to remove their equipment, crockery and any leftover food and drinks from the property on the day of your function. The kitchen is to be cleaned and left in the same state that it was handed over. Any rubbish created by external caterers must be removed from the site. Parking is only permitted in the designated car park area.
Parties and Functions are strictly prohibited. Celebrations of any nature need to be authorized by management upon making the booking. Sorry we do not allow Schoolies groups, 18th or 21st Birthdays. The price charged is for holiday accommodation use only. Accordingly this rate does not allow for the extra wear associated with functions in terms of cleaning, garbage removal, wear and tear, repairs etc. Use contrary to this will result in loss of your bond and/or additional payments. Parties and functions require prior approval and special conditions will apply including extra charges. Breach of this condition may result in the immediate termination and eviction without refund and extra charges for security, cleaning, garbage removal, wear and tear, repairs etc. For the purpose of this condition, function, events or parties are defined as any occasion where guests (who are not registered as staying guests at the property) are invited to or granted access to the property.
Breakages or Damage- Damage and breakages to Island Bay property must be reported to management and the client is liable to reimburse Island Bay for replacement, repair, loss or extra cleaning costs on demand. Damage, breakages, theft and loss are the tenant’s responsibility during their stay.
Care of the property: No indoor furniture (including furniture in alfresco area) is to be moved outside the building. Blinds in Alfresco area must be closed overnight to keep the birds out.
Swimming Pool Use– Children must be under adult supervision at all times. No running, diving, bombs, food or glass allowed in pool enclosure. Pool Hours 10am-5pm.
Trampoline is for children’s use only. In order to avoid incidents: only one person allowed at a time.
Farm Animals- In order to protect the well being of our cattle playing golf on our property is strictly prohibited!
Billiard Table- is for use by adults only. Any damages to felt or ceiling is guests responsibility.
Fireplaces- All fires for warmth or personal comfort are banned on Total Fire Ban days. Solid and liquid fuel barbeques are also banned on Total Fire Ban days. Please do not dispose of any rubbish is fireplaces.
WIFI- We have unlimited Wi-Fi which is dependent on Telstra ADSL performance.
Departure – the property must be left in the same state/condition as it was on arrival. Check-out time is by 10am at the latest, to allow time to prepare property for next guests. A late checkout fee will apply if the premises are not vacated on time. Before departure all food must be removed from fridges, all rubbish put in the appropriate bins provided, crockery and cutlery washed and put away, and the BBQ must be clean. The entire property must be left in a clean and tidy condition, free of litter (including cigarette butts). Extra cleaning charges may be incurred for the cleaning of dirty dishes, washing machine, dishwasher, emptying the fridge, removal of excessive rubbish etc. All furniture and furnishings must be left in the position they were when you arrived. All outdoor equipment, games and DVDs put back in the designated areas.
Farm Access- The resort area is located within a working farm. Please be aware that the owners live onsite. Access to the Homestead, private residence as well as the Farm yard/maintenance areas are not part of the accommodation and are therefore strictly prohibited.
Disturbance to our neighbours, including excessive noise, is prohibited and may result in termination of rental. NO amplified music is allowed. Music can be played at a reasonable level so it cannot be heard on the nearest boundary and must be OFF by 11pm. If security is called in this will be charged to the guests and will affect the security bond.
Linen & Towels- We supply linen, pillows, doonas and towels which must be left where supplied in the bedrooms or bathrooms on departure.
Pets are not allowed due to baiting programs, wildlife and farm animals surrounding the property.
Loss of property – the owners take no responsibility for the tenant’s personal property.